Returns

Clear. Fair. Disciplined.

Return Window

We accept returns within 30 days of delivery.

Condition

Items must be unused and returned in original packaging. Products showing signs of use are not eligible for return.

Refunds

Approved returns are refunded to the original payment method once received and inspected. Please allow 5–10 business days for the refund to appear, depending on your bank.

How Returns Work
  1. Contact support@hydraos.co with your order number
  2. You will receive return instructions within 24–48 hours
  3. Once the item is received, your refund will be processed promptly

No forms. No portals. No friction.