Support Page
Practical assistance. Clear responses.
Contact
For all support inquiries, email:
support@hydraos.co
We respond within 24–48 hours.
Shipping
Orders ship within X–Y business days.
Tracking information is sent once your order ships.
Returns
Returns are accepted within 30 days of delivery. View the full Returns policy →
Order Issues
If your order arrives damaged or incomplete,
contact support with your order number and a photo of the issue.
We’ll resolve it promptly.
Product Use
Hydra is designed for daily hydration.
No apps. No reminders. No configuration required.