Support Page

Practical assistance. Clear responses.

Contact

For all support inquiries, email:
support@hydraos.co

We respond within 24–48 hours.

Shipping

Orders ship within X–Y business days.
Tracking information is sent once your order ships.

Returns

Returns are accepted within 30 days of delivery. View the full Returns policy

Order Issues

If your order arrives damaged or incomplete,
contact support with your order number and a photo of the issue.


We’ll resolve it promptly.

Product Use

Hydra is designed for daily hydration.
No apps. No reminders. No configuration required.